Refund policy

Returns & Exchanges

If your item is defective, contact us within five days of delivery for a return authorization code and a prepaid shipping label if applicable. 

Returned shipping charges are the buyer's responsibility unless the return is due to a defective item in which a label will be sent to the buyer to ship the item back to me.

Ship items back within 14 days of delivery

Full refunds (defective items) will be sent within seven days after the item is received back from the buyer and inspected.  Partial refunds will be sent within seven days after the item is received back, including the cost of the item, but not the shipping costs.

If a custom item is ordered (i.e., custom name etc., added), returns/exchanges will only be accepted if there is an error on my part as those items cannot be resold.